Limited Warranty
This Limited Warranty extends only to the original buyer of the Product or Installation Service (“you”). Thank you for purchasing products and services from Maine Porch & Pergola Company LLC (“Maine Porch & Pergola Company”, “we” or “us”)!
This Limited Warranty applies to porch kits and pergola kits (collectively the “Product”) purchased from us. If we provided an optional Product installation service (the “Installation Service”), then this Limited Warranty also applies the Installation Service as well.
The Warranty Period for a Product or Installation Service purchased from Maine Porch & Pergola Company is 10 years. If you purchased a Product from us, then the warranty period starts on the date of delivery of the Product. If you purchased an Installation Service for us, then the Warranty Period starts on the date that the Installation Service is completed.
During the Warranty Period, Maine Porch & Pergola Company will repair or replace, at our option, any Product part, or repair or correct any Installation Service, that proves defective because of improper material or workmanship, under normal use and maintenance. Such replacements, repairs and correction will be at no charge to you. A replacement of a Product part, or repair or correction of an Installation Service, assumes the remaining warranty of the original Product or Installation Service.
This Limited Warranty does not cover any problem that is caused by incorrect installation of the Product that does not adhere to our assembly and installation instructions and specification (unless we provided the Installation Service). This Limited Warranty does not cover any conditions, malfunctions or damage not resulting from defects in material or workmanship. This Limited Warranty does not cover modifications to the Product or Installation Service (unless the modification is made by us). This Limited Warranty does not cover workmanship provided by a third party (e.g., if you hire a contractor to assemble and/or install the Product). This Limited Warranty does not cover failures resulting from edge corrosion. This Limited Warranty does not cover any part of the Product which is buried in the ground. This Limited Warranty does not apply to defects or failures caused by acts of God, falling objects, misuse, external forces, explosions, fire, vandalism, deliberate destruction or damage, riots, civil commotions, acts of war, radiation or harmful gases or fumes, excessive salt atmospheres, chemicals, and foreign substances (i.e., abnormal quantities of sand or dirt particles) in the air or atmosphere, and regardless of roof or pitch, installation must provide for proper drainage so as not to hold any water.This Limited Warranty does not cover failures resulting from edge corrosion.
To obtain warranty service, you must contact us to determine the problem and the most appropriate solution for you. We will work with you to find the best solution to your problem and provide this solution as quickly as possible.
This Limited Warranty shall be null and void in the event that you request warranty service and you do not grant us access to the premises and the opportunity to inspect and correct the alleged problem, or if you have not paid in full for the Product or the Installation Service.
Maine Porch & Pergola Company makes no other warranty, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or conformity to any representation or description other than the above.
Except as provided above, Maine Porch & Pergola Company is not liable for any loss, cost, expense, inconvenience or damage that may result from use or inability to use the Product. Under no circumstances shall Maine Porch & Pergola Company be liable for any loss, cost, expense, inconvenience or damage exceeding the purchase price of the Product or Service.
The warranty and remedies set forth above are exclusive and in lieu of all others, oral or written, expressed or implied. No reseller, agent or employee is authorized to make any modification, extension or addition to this Limited Warranty.
LAST UPDATED February 5, 2018